How long will it take to receive my order once shipped?
Depending on the shipping address, usually 1-5 business days for shipping within the continental U.S. Please see our Delivery Date Estimator Tool (U.S. only) located at checkout for a more accurate delivery date or visit the Shipping Rates & Transit Times Chart for additional options and regions.
How much does shipping cost?
Free standard shipping within the continental U.S. Please see our Shipping Rates & Transit Times Chart for additional options and regions.
How is my order shipped within the U.S.?
FedEx Ground. You can choose to upgrade to FedEx 2-Day or FedEx Overnight during checkout if you need the shipping expedited.
How is my order shipped Internationally?
USPS (United States Postal Service). We also offer USPS expedited shipping options at checkout.
Unfortunately, we cannot guarantee international delivery times due to customs. You may also be responsible for additional taxes and/or duties assessed by the country’s government where the package is delivered.
Does someone need to be home to sign for the package?
Without wine: NO / For orders without wine, no one needs to be there to sign for the package. FedEx may leave the package, so we recommend shipping to a place of business or an address where someone will be available to receive it.
With wine: YES / For orders that include wine, an adult 21 years of age or older must be available to sign for the package upon delivery. We recommend shipping to a place of business or an address where someone will be available to sign for it. FedEx will not leave a package with wine under any circumstances. We also recommend contacting the recipients to let them know to expect a package that will need to be signed for by someone 21 years of age or over.
What happens if I am not home to sign for the package with wine?
FedEx will NOT leave a package with wine under any circumstances. FedEx will attempt to deliver three times before holding the package at a nearby FedEx location for a minimum of five business days. If the package is not picked up or FedEx is not contacted for other delivery arrangements, then the shipment will be returned to our winery partner. You will then be contacted to arrange reshipment - reshipping charges must be paid, by you, before the package will be re-shipped. Generally, the cost for reshipping a wine package is between $15-$30 USD.
We also recommend contacting the recipients to let them know to expect a package that will need to be signed for by someone 21 years of age or over.
Can I ship wine Internationally?
No. Unfortunately, due to customs and duties, our winery partner does not ship wine internationally.
Can I buy a box, add my own wine, then ship it?
Unfortunately, NO. Only a licensed dealer can ship wine – an individual/consumer cannot! If a shipper (FedEx, UPS, USPS) suspects that liquor is inside a package, they will confiscate it, plus it’s a felony. Please abide by the law :)
Do you ship wine in extremely hot or cold weather?
We are committed to providing our customers with the best product possible. To this end, we may hold wine shipments in times of extreme temperatures to ensure the wine does not get compromised in any way. This is a rare and often brief delay of only a few days and typically does not affect order times significantly. This does NOT affect orders that do NOT contain wine.
Can you ship wine to my state?
It depends. We CAN ship wine with a wine box to the following states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, LA, MD, ME, MI, MN, MO, NC, NE, NM, NY, NV, OH, OR, RI, SC, TN, TX, VA, VT, WA, WV, WI, WY.
Unfortunately, we CANNOT ship wine to the following states due to state laws and/or our winery partner’s shipping license: AK, AL, AR, DE, HI, KY, MA, MS, MT, ND, NH, NJ, OK, PA, SD, UT. Thankfully...you can still ship the box (without wine) to these locations and add your own wine once you receive the box.
Will I receive tracking info for my order once it ships?
Yes, you will receive an email with tracking info once your order is ready to ship.