I ordered the 3 wine bottle personalized box for a 1 year, 3 year, 5 year anniversary. The box came and it was beautiful. The shipping box was damaged in one corner and the actual box had damage on the corresponding corner. I was so disappointed as this was a wedding gift. I contacted Stacie and explaned the situation, she was wonderful and had a replacement sent out to me in time for the wedding. The happy couple loved it!! I give Artificer Woodworks 6 stars out of a 5 star scale. Thank you Thank you.